Large businesses are increasingly realizing they have a major problem around SaaS management. The use of cloud services is going up but, unlike with traditional on-prem technologies, few companies had controls in place before the pace of SaaS and UCaaS adoption accelerated. And while SaaS applications were a lifeline for companies and workers when COVID-19 hit, the scope of expenses associated with so much cloud service sprawl is just now becoming clear.
3 min read
Top 3 Challenges of Managing Enterprise SaaS Spend
Topics: Technology Expense Management IT service management IT SaaS asset manager software software procurement IT sourcing trends UCaaS enterprise
2 min read
Top Technology Expense Considerations Happening Now In the Insurance Industry
2020 was undoubtedly a difficult time for everyone, but insurance companies were hit with costs from every direction.
Topics: Technology Expense Management Managed Mobility Services telecom audit TEM enterprise mobility digital transformation ebonding trends mms COVID-19
2 min read
Calero-MDSL Joins the Zoom App Marketplace to Solve Enterprise UCaaS Expense Management Challenges
Rochester, NY (June 8th, 2021) – Calero-MDSL, the leader in the high-growth Technology Expense Management (TEM) space, announced today its addition to the Zoom App Marketplace. The company is the first TEM provider to offer both a UCaaS expense management solution within its TEM platform, and a native Zoom app. With this certified Marketplace App, Calero-MDSL customers can now implement UCaaS expense management in minutes. In March, the company announced that it was first-to-market with a comprehensive solution for managing and optimizing both the variable and fixed costs associated with UCaaS programs integrated with its established wireline and mobility programs.
Topics: News Company News SaaS unified communications calero-mdsl
2 min read
Shadow IT: The DIY SaaS That Puts Systems At Risk
Shadow IT has long been a common business unit practice. When the wait for an approved solution from the corporate IT department feels too long, users navigate around the corporate policy and find their own solution. While there’s immediate relief to a pain point, there are compound long-term security and spend implications. How can an organization recover and take control?
Even the most benign of SaaS solutions can put a company at risk, functioning outside the parameters of IT security, privacy, and regulatory requirements. And the inherent challenge with SaaS, is that the risk is not a static moment in time. The institutional intelligence lives on in the cloud even as the user discontinues software usage. This means long-term exposure to both security breaches and spend.
Topics: Technology Expense Management IT service management cloud management Internal SaaS asset manager IT trends IT sourcing helpdesk
3 min read
Changing the Game With Smart Automation: RPA Reimagined
Empowering users to do more is the fundamental goal of all automation. Automating repetitive or consistent tasks frees people to do more strategic, meaningful and valuable work.
Topics: Technology Expense Management telecom expense managed services TEM Automation digital transformation invoice innovation rpa enterprise support centers of excellence
4 min read
Part 2: The UCaaS Enterprise Spend Black Hole
Earlier we explored the challenges of managing UCaaS spend in today’s dynamic environment. Now we’ll take a broader look at the factors deepening the problem, including the widening SaaS market and its acceleration driven by the rapid evolution and transformation of enterprise-connected services, from traditional and hybrid managed to cloud and app managed.
3 min read
Calero-MDSL Centers of Excellence Explained: Part 1
In January 2021 Calero-MDSL announced our innovative Centers of Excellence service approach, an initiative built to deliver practice area thought leadership and establish the appropriate governance and processes to deliver best-in-class service for all clients.
Topics: business intelligence optimization innovation support centers of excellence
3 min read
How Index License Management Can Lead to a More Sustainable Future
Investments in companies that contribute to the best interests of our planet provide hope for a more sustainable future, while also producing long-term returns for investors. Asset managers are attracted, since they are under both direct risk from climate-related disasters impacting commodities and global economies and indirect risk such as changing consumer preferences and increasing scrutiny and pressure by governments and regulators.
Topics: Market Data Management Index License Management ILM MDM
4 min read
10 Important Guidelines for Finding a Managed Mobility Services Provider
The COVID-19 pandemic only accelerated the transition to even greater use of mobile devices for personal communications. Many people preferred to use their company-provided smartphone rather than their home phone to keep in touch with everyone. Especially in companies using unified-communication-as-a-service (UCaaS), mobile was preferred for its direct access to the corporate network for calls, texts, video, and other data exchange with colleagues.
Topics: Managed Mobility Services managed services business intelligence enterprise mobility mobile usage management mms enterprise
5 min read
14 Top Managed Mobility Misconceptions and What You Can Do About Them
More mobile devices are being used by corporations than ever. Beyond simple calling there are many new applications emerging all the time. Also, its likely that a significant proportion of your employees use more than one mobile device. Some recent mobile applications include:
Topics: Managed Mobility Services mobility enterprise mobility trends mms enterprise IoT savings
1 min read
[On-Demand Webinar] 2021 and Beyond: Hot Trends In Mobility Management
Do buzzwords like IIoT and WFA keep you up at night? Wondering how you can plan for the future of mobility now?
In this 30 minute session, you will learn from our panel of experts about emerging mobility technologies and how you can begin to incorporate them into your Mobility Management strategy today.
Topics: Technology Expense Management Events Managed Mobility Services telecom expense webinar TEM mms
3 min read
7 Newer Enterprise Mobility Trends Gaining Traction
While everyone recognizes that the global pandemic drove many to work from home, the broad impact on mobile computing and communications is more far-reaching than many may surmise.
