Blog, Press & Events

What is the secret sauce to a great vendor-client relationship? What can you (clients) do to ensure lasting positive business relationships? What responsibilities does the vendor have (and conversely you the client)? What can possibly derail or distract teams? What are some common service missteps that other vendors make? How can the client ensure they set realistic goals and expectations? How do you as a team move beyond the tactical and focus on strategic value?

Many enterprises are struggling to understand where they are spending their SaaS dollars from Cloud Communications (UCaaS) solutions such as Zoom, Teams, RingCentral, and Webex to Enterprise SaaS solutions such as Office 365. The result is a potentially large spend black hole that will continue to snowball over time without unified visibility across all of these UCaaS solutions.

"Chief among our gains must be reckoned this possibility of choice, the recognition of many possible ways of life, where other civilizations give a satisfactory outlet to only one temperamental type, be he mystic or soldier, businessman or artist, a civilization in which there are many standards offers a possibility of satisfactory adjustment to individuals of many different temperamental types, of diverse gifts, and varying interests."

As in almost all businesses, the rule for financial services firms, including banks, insurance, and other financial products, is to do more with less, mainly less personnel.

Summary:

• Patrick Mulvehill joins Calero-MDSL in January 2021 as EVP, Operations
• Patrick brings 20 years of leadership across operations, technology, and business process improvement
• His leadership style focuses on continuous improvement and development of people
• Cross functional leadership collaboration drives his strategic planning

“Rush” is responsible for creating more errors, more waste, and more frustration than most anything else. And much of what happens in a busy healthcare environment is done “stat”, in a rush.

Remote work and digital communications took center stage in 2020. As we start the new year on a more hopeful path, businesses must now focus on managing spend and consumption of the Unified Communications as a Service (UCaaS) platforms such as Zoom and Microsoft Teams they added to support remote collaboration.

Company Continues to Invest in its Global Service Delivery Capability

Clearly, the Covid-19 pandemic has impacted the retail sector more severely than any other. Many major retailers are halving their 2021 forecasts and closing store locations at a record pace. Those who have attempted to persevere have found fewer and fewer customers patronizing their stores.

Technology Expense Management (TEM) starts delivering value to clients far sooner than many might expect.

It may be that pandemics end up teaching us much about how to most effectively manage global teams, greatly deepening our understanding, our appreciation, and our effectiveness in using today’s telecommunications technologies.

Calero-MDSL, a leader in the high-growth Technology Expense Management (TEM) software space, announced today that it has gained acceptance onto the UK government’s G-Cloud 12 Framework. Now on its 12th iteration, the G-Cloud Framework has opened up the market to IT suppliers of all sizes, enabling the UK government to more easily make the right technology and services investments from the right providers at the right price.