<img src="https://secure.leadforensics.com/772.png" style="display:none;">
AdobeStock_296312054

Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

3 min read

Part 2: Auditing IT Expenses in a SaaS World - New Challenges, New Approaches

By Sheikh Ali on Jul 26, 2021

In Part 1, we examined the challenges enterprises face in effectively auditing SaaS spend. Billing practices for cloud services are complex and often disorganized, and traditional audit tools fall short. Now we’ll look at how businesses can overcome these difficulties, and the benefits they receive once they do.

Topics: Technology Expense Management cloud management SaaS benchmarking IT trends IT sourcing unified communications UCaaS enterprise
1 min read

Telecom Mapping Made Easy: Discovering Your Network with TrueInsight

By Pete Jaworski on Jul 12, 2021

Do you know how much you’re really spending on telecom every year? What if you could see the hidden costs, know what inventory you have, where that inventory is located, and why you have it?

Topics: Technology Expense Management telecom expense telecom audit telecommunications optimization IT procurement enterprise
3 min read

Top 3 Challenges of Managing Enterprise SaaS Spend

By Matt Maloney on Jun 18, 2021

Large businesses are increasingly realizing they have a major problem around SaaS management. The use of cloud services is going up but, unlike with traditional on-prem technologies, few companies had controls in place before the pace of SaaS and UCaaS adoption accelerated. And while SaaS applications were a lifeline for companies and workers when COVID-19 hit, the scope of expenses associated with so much cloud service sprawl is just now becoming clear.

Topics: Technology Expense Management IT service management IT SaaS asset manager software software procurement IT sourcing trends UCaaS enterprise
2 min read

Top Technology Expense Considerations Happening Now In the Insurance Industry

By Billy Howes & Andrew Taylor on Jun 8, 2021

2020 was undoubtedly a difficult time for everyone, but insurance companies were hit with costs from every direction.

Topics: Technology Expense Management Managed Mobility Services telecom audit TEM enterprise mobility digital transformation ebonding trends mms COVID-19
2 min read

Shadow IT: The DIY SaaS That Puts Systems At Risk

By Giulio D'Ali & Simon Mendoza on Jun 3, 2021

Shadow IT has long been a common business unit practice. When the wait for an approved solution from the corporate IT department feels too long, users navigate around the corporate policy and find their own solution. While there’s immediate relief to a pain point, there are compound long-term security and spend implications. How can an organization recover and take control?

Even the most benign of SaaS solutions can put a company at risk, functioning outside the parameters of IT security, privacy, and regulatory requirements. And the inherent challenge with SaaS, is that the risk is not a static moment in time. The institutional intelligence lives on in the cloud even as the user discontinues software usage. This means long-term exposure to both security breaches and spend.

Topics: Technology Expense Management IT service management cloud management Internal SaaS asset manager IT trends IT sourcing helpdesk
3 min read

Changing the Game With Smart Automation: RPA Reimagined

By Pete Jaworski on May 25, 2021

Empowering users to do more is the fundamental goal of all automation. Automating repetitive or consistent tasks frees people to do more strategic, meaningful and valuable work.

Topics: Technology Expense Management telecom expense managed services TEM Automation digital transformation invoice innovation rpa enterprise support centers of excellence
1 min read

[On-Demand Webinar] 2021 and Beyond: Hot Trends In Mobility Management

By Stephanie O'Malley on Apr 22, 2021

Do buzzwords like IIoT and WFA keep you up at night? Wondering how you can plan for the future of mobility now?

In this 30 minute session, you will learn from our panel of experts about emerging mobility technologies and how you can begin to incorporate them into your Mobility Management strategy today.

Topics: Technology Expense Management Events Managed Mobility Services telecom expense webinar TEM mms
1 min read

[Webinar] On-Demand Webinar: Ditch The "Do It Yourself"

By Stephanie O'Malley on Apr 1, 2021

Are you managing your technology expenses in-house, and are you finding that lack of insight into capacity and poorly integrated systems slow down productivity? You are not alone in this struggle, and this might not be the best strategy for your organization's long-term success.

Topics: Technology Expense Management Events Managed Mobility Services telecom expense webinar TEM SaaS MDM UCaaS
4 min read

BYOD vs. CYOD vs. COBO vs. COPE: How to Know When to Change or Adjust Your Mobile Strategy

By Marc Straussberg on Mar 30, 2021

With the number of mobile devices in use worldwide almost even with desktop computers, management of mobile devices becomes more critical than ever. Not just technical management or security management, but financial and liability management as well. There are fundamentally five variables to be considered in all permutations:

Topics: Technology Expense Management Managed Mobility Services telecom expense TEM mobile enterprise mobility telecommunications BYOD COPE CYOD
4 min read

Managing Expenses in the New Blended Work Environment

By Jared Collins on Mar 11, 2021

It's a great bet that you never did any thinking about moving all your employees to work from home before we all had to do so at the start of the COVID pandemic. But have you done any thinking yet about how to best bring some or all of them back to the office when it ends?

Topics: Technology Expense Management telecom expense TEM Internal IT SaaS unified communications UCaaS enterprise
4 min read

Building and Maintaining a Strong Relationship with your TEM Vendor and Account Team

By Joan Lara and Kim Warren on Mar 3, 2021

The secret sauce to a great relationship between clients and their technology expense management (TEM) provider is a blending of information, business insight, and interpersonal communication. When these three elements are combined properly, with healthy measures of trust and confidence stirred in, the results are a successful business relationship beneficial to everyone. This is the foundation of promoting a positive, proactive, productive partnership.

Topics: Technology Expense Management telecom expense managed services telecom audit TEM telecommunications enterprise
4 min read

The UCaaS Enterprise Spend Black Hole

By Matt Maloney on Feb 25, 2021

Many enterprises are struggling to understand where they are spending their SaaS dollars from Cloud Communications (UCaaS) solutions such as Zoom, Teams, RingCentral, and Webex to Enterprise SaaS solutions such as Office 365. The result is a potentially large spend black hole that will continue to snowball over time without unified visibility across all of these UCaaS solutions.

Topics: Technology Expense Management telecom expense TEM unified communications UCaaS enterprise

Featured