<img src="https://secure.leadforensics.com/772.png" style="display:none;">
AdobeStock_296312054

Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

1 min read

[Webinar] On-Demand Webinar: Ditch The "Do It Yourself"

By Stephanie O'Malley on Apr 1, 2021

Are you managing your technology expenses in-house, and are you finding that lack of insight into capacity and poorly integrated systems slow down productivity? You are not alone in this struggle, and this might not be the best strategy for your organization's long-term success.

Topics: Technology Expense Management Events Managed Mobility Services telecom expense webinar TEM SaaS MDM UCaaS
4 min read

BYOD vs. CYOD vs. COBO vs. COPE: How to Know When to Change or Adjust Your Mobile Strategy

By Marc Straussberg on Mar 30, 2021

With the number of mobile devices in use worldwide almost even with desktop computers, management of mobile devices becomes more critical than ever. Not just technical management or security management, but financial and liability management as well. There are fundamentally five variables to be considered in all permutations:

Topics: Technology Expense Management Managed Mobility Services telecom expense TEM mobile enterprise mobility telecommunications BYOD COPE CYOD
4 min read

Managing Expenses in the New Blended Work Environment

By Jared Collins on Mar 11, 2021

It's a great bet that you never did any thinking about moving all your employees to work from home before we all had to do so at the start of the COVID pandemic. But have you done any thinking yet about how to best bring some or all of them back to the office when it ends?

Topics: Technology Expense Management telecom expense TEM Internal IT SaaS unified communications UCaaS enterprise
4 min read

Building and Maintaining a Strong Relationship with your TEM Vendor and Account Team

By Joan Lara and Kim Warren on Mar 3, 2021

The secret sauce to a great relationship between clients and their technology expense management (TEM) provider is a blending of information, business insight, and interpersonal communication. When these three elements are combined properly, with healthy measures of trust and confidence stirred in, the results are a successful business relationship beneficial to everyone. This is the foundation of promoting a positive, proactive, productive partnership.

Topics: Technology Expense Management telecom expense managed services telecom audit TEM telecommunications enterprise
4 min read

The UCaaS Enterprise Spend Black Hole

By Matt Maloney on Feb 25, 2021

Many enterprises are struggling to understand where they are spending their SaaS dollars from Cloud Communications (UCaaS) solutions such as Zoom, Teams, RingCentral, and Webex to Enterprise SaaS solutions such as Office 365. The result is a potentially large spend black hole that will continue to snowball over time without unified visibility across all of these UCaaS solutions.

Topics: Technology Expense Management telecom expense TEM unified communications UCaaS enterprise
4 min read

Importance of In-Region Delivery Support

By Nicola Whiting on Feb 22, 2021

"Chief among our gains must be reckoned this possibility of choice, the recognition of many possible ways of life, where other civilizations give a satisfactory outlet to only one temperamental type, be he mystic or soldier, businessman or artist, a civilization in which there are many standards offers a possibility of satisfactory adjustment to individuals of many different temperamental types, of diverse gifts, and varying interests."

Topics: Technology Expense Management telecom expense TEM unified communications enterprise
3 min read

Doing More with Less in Financial Services

By Alistair Brooker, John Bean, Barbara Furey & Michael Meadows on Feb 19, 2021

As in almost all businesses, the rule for financial services firms, including banks, insurance, and other financial products, is to do more with less, mainly less personnel.

Topics: Technology Expense Management Financial Technology Management telecom expense TEM
4 min read

The Next Evolution of Service for Technology Organizations: An Interview with the New Calero-MDSL EVP of Operations, Patrick Mulvehill

By Andrew Taylor and Patrick Mulvehill on Feb 4, 2021

Summary:

  • Patrick Mulvehill joins Calero-MDSL in January 2021 as EVP, Operations
  • Patrick brings 20 years of leadership across operations, technology, and business process improvement
  • His leadership style focuses on continuous improvement and development of people
  • Cross functional leadership collaboration drives his strategic planning
Topics: Technology Expense Management information technology TEM IT innovation calero-mdsl enterprise service patrick mulvehill
3 min read

Healthcare Information Technology: Digital Transformation Becomes Vital

By Illya Granger and Jessica VanVorst on Feb 3, 2021

“Rush” is responsible for creating more errors, more waste, and more frustration than most anything else. And much of what happens in a busy healthcare environment is done “stat”, in a rush.

Topics: Technology Expense Management TEM IT digital transformation mms healthcare
4 min read

2021 and the Rise of UCaaS

By Sheikh Ali on Jan 28, 2021

Remote work and digital communications took center stage in 2020. As we start the new year on a more hopeful path, businesses must now focus on managing spend and consumption of the Unified Communications as a Service (UCaaS) platforms such as Zoom and Microsoft Teams they added to support remote collaboration.

Topics: Technology Expense Management TEM SaaS unified communications UCaaS
2 min read

Calero-MDSL Appoints Patrick Mulvehill as Executive Vice President of Operations and Announces Service Centers of Excellence

By Stephanie O'Malley on Jan 20, 2021

Company Continues to Invest in its Global Service Delivery Capability

Topics: Technology Expense Management News Company News TEM calero-mdsl service centers of excellence patrick mulvehill
4 min read

Telecom: It’s the New Rent!

By Renee Harwood, Crystal Tofari, and Janelle Sammut on Jan 19, 2021

Clearly, the Covid-19 pandemic has impacted the retail sector more severely than any other. Many major retailers are halving their 2021 forecasts and closing store locations at a record pace. Those who have attempted to persevere have found fewer and fewer customers patronizing their stores.

Topics: Technology Expense Management telecom expense TEM telecommunications retail ecommerce

Featured